Our Promise to You

At PlusMa Eyewear & Optometrists, we are dedicated to ensuring that your vision and comfort are optimized through our premium personalized eyewear solutions. In alignment with our commitment to your satisfaction and eye health, we are proud to offer the following assurances as part of our unwavering service promise to you:

• Doctor Prescription Change Warranty: We understand that your vision needs may evolve. If our doctor updates your prescription within 90 days of your purchase, we promise to replace your lenses free of charge, ensuring that your eyewear meets your new vision requirements perfectly.

• Lifetime Free Adjustments: Your comfort is paramount to us. When you purchase your eyewear from us, you gain access to lifetime free adjustments. Whether your glasses need a slight tweak or a significant adjustment, our expert team is on hand to ensure your eyewear fits perfectly, at no extra cost, for life.

• Complimentary Consultations: Navigating eye health can be complex, but we’re here to make it simple. We offer free consultations on anything related to your eye health and glasses. Whether you have questions about your eye health, need advice on choosing the right frames, or require guidance on lens options, our experienced professionals are ready to provide personalized support and advice at no cost to you.

• Price Matching Policy: We take pride in not only providing you with high-quality eyewear but also ensuring that you receive the best value for your investment in your vision. As part of our commitment to our patients and in perfect harmony with our “Why Us” philosophy, we are delighted to introduce our Price Matching Policy. This policy is a testament to our dedication to affordability, transparency, and patient/customer satisfaction.

Local Price Match Guarantee
In our continuous effort to support our community and ensure that you always get the best deals locally, we pledge to match any confirmed price quotes from other offices in town. When you come to us with a verified local price quote, we’ll match it. This is our way of showing gratitude for your decision to shop locally and with us.

Online Price Match Efforts
Understanding the vastness of online shopping and its appeal, we endeavor to extend our price matching policy to include online quotes. However, the digital landscape presents unique challenges, including:

1. Authenticity & Region Concerns: Due to differences in online product authenticity and regional market legislations, we may not be able to validate the authenticity or region-specific pricing source of products found online. These factors can significantly affect product prices and are often outside our control.
2. Legislation Constraints: As a responsible business, we adhere to specific marketing and pricing rules in our region that govern our operations. These regulations, designed to protect consumers and businesses alike, might limit our ability to match certain online prices.

        How to Request a Price Match?

• For Local Price Matches: Simply present the confirmed price quote from another local office at our store.
• For Online Price Matches: Share the online quote with us. Our team will carefully review the request, taking into account the considerations of authenticity, region, and legislation before doing a price match.

At PlusMa Eyewear & Optometrists, your vision and satisfaction are our priorities. Our promise to you is more than just words—it’s about trust, quality, and the value we place on our relationship with you and it’s the foundation of everything we do.